Your order will be shipped in:
hours.
Customer service
- Tel: 1-877-766-7384
Welcome to MD Orthopaedics
Credit Card Processing for Online Orders
We are aware of an issue on 8/5/20 in which online orders were not connecting to our payment processing portal, preventing credit card orders from being completed. This has now been resolved, so you should be able to proceed with any open orders, or contact us to proceed with payment. We apologize for the inconvenience. Thank you!
ADM ANNOUNCEMENT:
We have been notified by our supplier of an increased production time for ADM mechanisms. Please see their notice below:
"Please accept our sincere apologies, due to the current global situation and current restrictions we are facing, such as social distancing, ADM orders are taking a lot longer than usual to be made up. We are working hard to sort out this situation but please note that these ADMs are unlikely to be able to be sent out before a week at the earliest."
Custom Colors Update:
MDO is pleased to announce we have resumed the production of custom colors.
COVID-19: Update:
We at MD Orthopaedics are continuing to strive to meet and exceed customer expectations
but due to the effect of COVID-19 we will need to make the following changes for the foreseeable future:
•Ground domestic shipping primarily; Next Day Air for $25 or Next Day Air Early AM for $50 (UPS delivery service not guaranteed at this time)
•International shipping as usual barring any country restrictions
•10 AM CST order cutoff still in place; however, same-day shipping will not be guaranteed
•There may be a greater potential for backorders
We are taking additional hygiene and sanitation protocols to ensure facility cleanliness.
We are devoted to keeping our employees, their families and our community safe and
healthy while maintaining customer service and will update these measures as necessary.
We at MD Orthopaedics are continuing to strive to meet and exceed customer expectations
but due to the effect of COVID-19 we will need to make the following changes for the foreseeable future:
•Ground domestic shipping primarily; Next Day Air for $25 or Next Day Air Early AM for $50 (UPS delivery service not guaranteed at this time)
•International shipping as usual barring any country restrictions
•10 AM CST order cutoff still in place; however, same-day shipping will not be guaranteed
•There may be a greater potential for backorders
We are taking additional hygiene and sanitation protocols to ensure facility cleanliness.
We are devoted to keeping our employees, their families and our community safe and
healthy while maintaining customer service and will update these measures as necessary.
^ Back to Top
